Important Notice: By accessing the 389bd platform or creating an account, you are considered to have accepted all of the following Terms and Conditions. These terms may be updated from time to time.
389bd is an internationally licensed online gaming and Sports Betting platform built specifically with Bangladeshi users in mind. This Terms and Conditions ("Terms and Conditions") constitute a legal agreement between 389bd and all of its users.
By using the 389bd website or mobile app, you automatically Terms and Conditions-you are agreeing to. If you do not agree with any part of these terms, please refrain from using the platform.
389bd reserves the right to amend these Terms and Conditions at any time. When changes are made, we will post a notice on the website and indicate the date of the latest update. Continued use of the platform after any changes constitutes your acceptance of the revised terms.
The following eligibility requirements must be met to register an account with 389bd:
- Age Restriction: You must be 18 years of age or older. We strictly prohibit account registration for minors.
- One Account Per Person: Each person may hold only one account. If multiple accounts are found, all of them will be suspended.
- Providing Accurate Information: You must provide your full name, mobile number, and date of birth accurately at the time of registration.
- Account Verification: KYC (Know Your Customer) verification must be completed before withdrawal privileges are granted.
- Account Sharing Prohibited: Sharing your account credentials with anyone else is strictly prohibited.
Registering with false information or operating multiple accounts may result in immediate account closure and forfeiture of funds.
389bd offers a simple and fast payment system for Bangladeshi users. All financial transactions are governed by the following Terms and Conditions is governed by:
- Minimum Deposit: BDT 500. Deposits below the minimum limit are not accepted.
- Minimum Withdrawal: BDT 1,000. Withdrawal requests are typically processed within 10–15 minutes.
- Maximum Daily Withdrawal: The maximum daily withdrawal limit is BDT 500,000. A separate limit applies for VIP members.
- Payment Methods: Transactions can be made via Mobile Banking, Nagad, Rocket, and bank transfer.
- Personal Account Use: All deposits and withdrawals must be made from an account registered in your own name.
- Transaction Verification: For suspicious transactions, we may request additional verification.
For more details on withdrawals, please visit our Withdrawal Page View.
389bd regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms. General bonus Terms and Conditions Listed below:
- Wagering Requirement: Each bonus comes with a specific turnover requirement (generally 10–30x the bonus amount).
- Duration: If a bonus is not used within the specified time after being claimed, it will be forfeited.
- Bonus Abuse Is Prohibited: Using multiple accounts or coordinated betting to exploit bonuses is strictly prohibited.
- A welcome bonus: Each new member is eligible to receive the welcome bonus once only.
- Right to Cancel Bonuses: 389bd reserves the right to cancel any bonus if a terms violation is suspected.
Each promotion has its own specific terms and conditions. For more details, Promotions Page View.
All game outcomes on 389bd RNG (Random Number Generator) Determined by technology that is entirely fair and verifiable. Our core gaming terms are as follows:
- Technical Error: If any bet or game result is voided due to a technical issue, the stake for that bet will be refunded.
- Connection Issues: If a game is interrupted due to connection issues, it will be settled according to server records.
- Exploiting Software Bugs is Prohibited: Exploiting any bugs or errors is strictly prohibited and may result in account termination.
- Collusion Prohibited: Colluding with other players to gain an unfair advantage is prohibited.
- Sports Betting: Specific sports rules will apply in the event of a match schedule change or cancellation.
The following activities are strictly prohibited on 389bd. This Terms and Conditions Violations may result in account closure and legal action:
- Depositing using money laundering proceeds or illegal funds
- Attempting hacking, phishing, or any other form of cyberattack
- Placing bets using automated bots or scripts
- Stealing or misusing another user's account credentials
- Spreading false information that damages the reputation of the platform
- Managing an Account on Behalf of a Minor
If any of the above activities are detected, 389bd will take immediate action and notify the relevant authorities if necessary.
389bd takes the protection of your personal information very seriously. We keep your data secure through SSL encryption and the latest cybersecurity measures.
The information you provide is used solely for account management, payment processing, and customer support. Your data is never shared with third parties, except where required by law.
For more details, visit our Privacy Policy Read.
389bd considers responsible gaming a core principle. We believe gaming is for entertainment only and should never be a source of financial hardship.
- Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
- Session Limits: You can set time limits for continuous gaming sessions.
- Self-Exclusion: You can self-exclude your account for a set period of time whenever you feel the need.
- Reality Check: You will receive reminders about time spent during long sessions.
If you need help, contact our Responsible Gaming Visit the page or contact us via 24/7 live chat.
389bd reserves the right to temporarily suspend or permanently close any account under the following circumstances:
- This Terms and Conditions-violating any provision of
- Providing false or misleading information
- If suspicious money laundering activity is detected
- Failure to cooperate with the KYC verification process
- Extended Inactivity (More Than 12 Months)
Users may also request account closure at any time, in which case they will be given the opportunity to withdraw any eligible balance.
389bd is not liable for the following:
- Gaming disruption due to internet disconnection
- Delays or Errors by Third-Party Payment Providers
- Hardware or software issues with the user's own device
- Service temporarily suspended due to legal obligations
- Unexpected technical failures or force majeure events
We always strive to provide the highest quality service, but if any technical issues arise, our support team will resolve them promptly.
For any disputes or complaints, please contact our customer support team first. We aim to respond within 48 hours.
If an issue cannot be resolved through support, a formal dispute may be submitted through 389bd's licensing authority. In all dispute resolutions, server records shall serve as the final and definitive evidence.
389bd reserves the right to modify these Terms and Conditions partially or fully at any time. A notice will be posted on the website for significant changes.
If you have any questions about these Terms and Conditions, please contact our support team:
Live Chat: 24 hours a day, 7 days a week
FAQ
Terms & Conditions General Questions
Yes, all terms and conditions of 389bd are available in full Bengali. We believe that when every Bangladeshi user can read and understand the terms in their own language, they can use the platform more confidently and responsibly.
If you withdraw before meeting the wagering requirement, the bonus portion will be deducted. Only your actual deposit amount can be withdrawn. Please read the terms carefully before accepting any bonus.
KYC verification is done primarily for your own protection. It ensures that only you can withdraw from your account. Verification is typically completed by confirming your national ID and mobile number.
If your account has not been closed for a terms violation and your balance was legitimately earned, your deposited funds will generally be returned. However, any balance linked to bonuses or fraudulent activity may be forfeited.
For significant changes, a notice will be posted on the website and the "Last Updated" date at the top of the page will be revised. It is good practice to check this page regularly and stay in touch with the support team.